GEMACD

It is very important that you choose the right consultant. The Immigration Advisers Licensing Act creates a licensing regime for individuals who provide immigration advice. It's purpose is the promotion and protection of consumer interests receiving immigration advice, and to enhance the reputation of New Zealand as a migrant destination.

Immigration consultants giving advice in New Zealand under law, must be licensed by a regulatory body called the Immigration Advisers Authority (IAA), unless exempt. Licensed advisers must show that they are thoroughly competent &  give you clear professional advice with your needs in mind and prepare correct documentation to represent you. They must keep their knowledge of immigration policy and procedure up to date by attending regular Professional Development seminars &  follows all government requirements. A licensed Immigration Adviser will provide professional service and play a significant role in assisting and representing migrants, temporary entrants and refugee status claimants under various categories. They are competent to give you advice and information on settlement matters, and are supported by Associate members who provide settlement services.

Professional Service from NZAMI Members

All Members of the New Zealand Association for Migration and Investment - NZAMI must conduct their businesses ethically and in accordance with the law and with any Code of Conduct or practice requirements prescribed for their class of professional affiliation.

Members who are licensed by the Immigration Advisers Authority (IAA) are required to adhere to the IAA Code of Conduct.

Members who hold a New Zealand Law Society practising certificate and practice as a lawyer are required to adhere to the Lawyers and Conveyancers Act 2006 and the Rules of Conduct and Client Care for Lawyers.

Members who are not bound by New Zealand law to act in accordance with one of the regimes mentioned above are required to adhere to the NZAMI Code of Ethics.
 
Prompt Attention to Complaints

If at any stage you have concerns about our services, let us know so we can take adequate steps to understand your problem and try to resolve it. If we are unable to resolve the issue to your satisfaction, we can arrange an appointment to review and assess the situation and work out ways towards an amicable resolution. As a last resort if a resolution remains impossible, you may request for mediation by a third party, or, you may wish to make a formal complaint to:

The Registrar of the Immigration Advisers Authority (IAA)
PO Box 6222
Wellesley Street
Auckland 1141.


Dr.Rambha Chitrakar
Licensed Immigration Adviser
Immigration Advisers Authority License No.:200901536